NAACOS Fall 2017 Conference Breakfasts

October 5
7:30 - 8:15 am
Breakfast served in Foyer 2

Post-Acute Care Costs: Overcoming a Roadblock on the Path to Shared Savings
Sponsored by Salient ACO
Federal A/B
Speakers: Craigan Gray, Salient Healthcare; Louis Morgenier, Palm Beach ACO; Hymin Zucker, MD; and Amy Kotch, MHA, Healthcare Development Partners of FL, LLC

CMS has consistently listed post-acute care spending as one of the biggest issues for healthcare organizations – often consuming a significant portion of total patient spending. In conjunction with Palm Beach ACO, Salient ACO has conducted a case study on the effect of a primary care intervention on post-acute care costs and readmissions.

The speakers will lead an in-depth analysis that will address these questions:

  • How do you know if primary care physicians are involved in patients' care?
  • How do you know how much is being spent in the post-acute care setting with or without intervention?
  • How do you know how many TCMs are being billed?
  • What are your readmission rates?
  • Can you tell which physicians are doing a better job than others to contain costs? 

Best Practices in Enterprise-wide Telemedicine Programs to Achieve Value-Based Care Goals
Sponsored by Specialists on Call
South American A/B 
Speaker: Hammad Shah, CEO 

As the largest provider of acute care telemedicine solutions, Specialists on Call partners with more than 400 hospital clients. We’ll share best practices for achieving clinical and operational success and financial sustainability for enterprise-wide telemedicine programs. We’ll discuss the keys to evaluating, implementing, and scaling a telemedicine program that supports both scheduled and on-demand visits in all your patient settings. Learn how you can use an enterprise-wide telemedicine platform to help bridge gaps in access to specialist care, avoid readmission penalties and ED visits, and enable seamless care across acute and non-acute sites of service. 

October 6
7:30 - 8:15 am
Breakfast served in Foyer 2 

“Show Me the Money” – A Platform-based Approach to High Performance ACOs
Sponsored by The Garage
Federal A/B
Speaker: Pranam Ben, CEO, The Garage 

The Garage with its deep experience in ACOs has designed, developed and deployed a proven approach to help ACOs make the transition from being ‘an ACO’ to a ‘high performance ACO’ that maximizes on all available opportunities and creates long term viability. We define a high performance ACO as an ACO that delivers financial, clinical, operational and patient satisfaction results that are exceedingly better than those of its peer group over a period of three years or less by focusing on a disciplined, platform based approach. 

How Your ACO Can Optimize PAC Utilization to Find Success in Value-Based Care
Sponsored by naviHealth, a Cardinal Health Company
Speaker: Erin Smith, Director of Public Policy 

The surest way to achieve value-based care success is to create and support patient-centric care by engaging and educating patients early, measuring outcomes, and planning for more efficient discharge. Managing post-acute care, controlling costs, and ensuring quality patient outcomes are all critical when developing the PAC optimization strategy for your ACO. 

Learn how your ACO can improve clinical and financial performance by:

  • Using evidence-based decision support tools to determine the most appropriate next level of care and utilization of services.
  • Building a high performing network and guiding SNFs toward optimal patient outcomes.
  • Consistently discharging patients to preferred, high-quality providers. 

Please join Erin Smith and the naviHealth team for breakfast as they highlight a specific case study involving a large ACO that used clinical decision support technology, in-market support, and advisory solutions and analytics to improve their financial and clinical outcomes. 

Breakfast Speaker Bios 

Pranam Ben
Pranam Ben, Founder and CEO of The Garage, has established and owned multiple successful technology ventures over the course of his 20 year career.  Ben founded Orlando-based The Garage in 2012, adopting a name that pays tribute to the world’s most innovative companies that started in a garage, like Google, Amazon and Apple.  An emerging thought-leader and media source in the healthcare information technology space, Ben has been featured in CBS Money Watch, Marketwatch,, Florida Trend, Orlando Business Journal and the Orlando Sentinel, among other media outlets. One of the products designed by Ben earned a Metro Orlando Economic Development Commission William C. Schwartz Industry Innovation Award. Under Ben’s leadership, The Garage received recognition as one of Orlando Business Journal’s “Best Places to Work” in 2014 for offering an outstanding work environment with great perks. Ben was also honored in the inaugural Orlando Business Journal CEO of the year class, for his leadership, ability to navigate market conditions and lasting impact in the community. 

Craigan Gray
As Chief Medical Officer at Salient Healthcare, Dr. Gray brings a rich experience from private practice, hospital leadership, and governmental health-benefit programs. Prior to joining Salient, Dr. Gray was director of North Carolina’s $12 billion Medicaid program. His time as VPMA at Bon Secours Our Lady of Bellefonte Hospital in Kentucky was distinguished by moving the facility into the top-quality performance tier for Health Grades and CMS health quality indicators. Dr. Gray is a Stanford University trained Obstetrician/Gynecologist. He also holds an MD degree, an MBA degree and a JD degree. He is a Certified Physician Executive and is published in various medical journals. 

Amy Kotch
Amy Kotch is Salient’s Senior Business Analyst working with ACOs nationwide. She received a masters in health administration from Florida Atlantic University as well as a bachelors of science from the University of Miami and has just recently completed a master certification in population health through a federal grant from the Office of the National Coordinator for Health Information Technology in conjunction with the Johns Hopkins University and Normandale Community College. Her prior work includes being the operations coordinator at Triple Aim Development Group consulting with ACOs/MSOs. 

Hammad Shah
Hammad Shah oversees the corporate direction and strategy for Specialists on Call and has more than 20 years of experience in healthcare leadership, serving in senior administrative, strategic and operational roles. His expertise crosses many disciplines including product development, sales, process improvement, and mergers and acquisitions. Mr. Shah’s work spanned the globe during a time when countries in Asia and Europe, such as China, Singapore, Germany and the United Kingdom, were undergoing significant efforts to reform their healthcare systems. This has given him the deep understanding required to aid organizations in assessing how to operate in rapidly changing healthcare markets.

Erin Smith
Erin Smith is the director of public policy at Cardinal Health where she serves as the lead policy expert for public payment policy and value-based care models for the federal government relations group. Previously, she led the policy arm for naviHealth, a Cardinal Health company, in which she focused on bundled payments, care transitions, and post-acute care. Prior to Cardinal Health, Ms. Smith worked at CMS in the Center for Medicare and Medicaid Innovation, leading the team that implements the Bundled Payments for Care Improvement Initiative. She also brings experience from her time with the World Health Organization in Geneva, Switzerland, and Avalere Health.

Hymin Zucker
As a practicing internal medicine physician for more than twenty years, Dr. Zucker is one of the nation's leading authorities and innovators on physician protocols, providing quality experiences to patient care while reducing unnecessary costs. Dr. Zucker is Chief Medical Officer of Total Quality Management.