NAACOS Clinical Operations Agenda
Boot Camp 101

June 24, 2025: 1:00 pm – 6:00 pm
June 25, 2025: 1:00 pm – 5:00 pm

NAACOS Boot Camps | Boot Camp 101: Clinical Operations Overview

Day One

Time	Session	Speakers
1:00 pm	Welcome and Overview	Melody Danko-Holsomback, VP of Education NAACOS
1:10 pm	Structure of an ACO: Leadership and Staffing Needs This session will provide a look at options for creating a team to lead and operate an ACO. We will look at options that include structures under a provider group only ACO vs a system lead ACO and how to evaluate meeting the basic organization chart needs.	Kathy Harris, Commonwealth Health Joyce Colton, Ascension
2:00 pm	Break: Sponsor Message	Virtual Lobby
2:10 pm	Implementing Effective Care Management Strategies for High-Risk Populations This session will provide information on evaluating where care management may have the most impact, evaluating current workflow and staffing, and how to engage staff in developing and implementing the new staff and workflows.
3:00 pm	Break: Sponsor Message	Virtual Lobby
3:10 pm	Evaluating Regulatory Compliance in an ACO This session will provide an overview and checklist on where to look and who to consult when questions occur during care redesign, including those that are allowable via statute waivers.	Kathy Harris, Commonwealth Health Joyce Colton, Ascension
4:00 pm	Break: Sponsor Message	Virtual Lobby
4:10 pm	Documentation Efforts to Improve Quality Reporting Scores Across EMRS: Navigating the Reporting Pathways. This session will provide information on evaluating current quality reporting requirements for programs and developing a plan for clinical best practice documentation and data collection to best satisfy payer and program requirements.	Meredith Maynard, Ardent Health Karri Brown, Advocate Health
5:00 pm	Virtual Reception	Virtual Breakout by ACO type
6:00 pm	End of Day One

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Day Two

Time	Session	Speakers
1:00 pm	Intro to Day 2	Melody Danko-Holsomback, VP of Education NAACOS
1:10 pm	Basics of Creating a SNF 3-Day Waiver Plan and Program This session will review the requirements and documentation needs when implementing a 3-Day SNF Wavier in your ACO
2:00 pm	Break: Sponsor Message	Virtual Lobby
2:10 pm	To Bill or Not To Bill Care Management Codes in your ACO to Maintain Patient Engagement This session will provide an overview of ACO care management codes and discuss why ACOs may or may not choose to bill for these codes in their ACO. This will include an explanation of when an ACO has the ability to waive copays under their contract rules.
3:00 pm	Break: Sponsor Message	Virtual Lobby
3:10 pm	Telehealth Use in ACOs: Guidelines, Codes, and When to Use This session will provide an overview of the current Telehealth rules for ACO beneficiaries, an overview of the telehealth codes and payment and when it can be used in an ACO.
4:00 pm	Break: Sponsor Message	Virtual Lobby
4:10 pm	Engaging Providers While Creating or Implementing Clinical Protocols This session will discuss provider engagement strategies as your ACO evaluates project need, development of protocols and workflows, and implementing the clinical best practices in disease management or streamlining care for high cost or high-volume medical conditions.	Shital Tanna, Advocate Health Rebecca Goodman, Ardent Health
5:00 pm	Closing Remarks	Melody Danko-Holsomback, VP of Education NAACOS

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