NAACOS Clinical Operations Agenda
Boot Camp 101

June 24, 2025: 1:00 pm – 6:00 pm
June 25, 2025: 1:00 pm – 5:00 pm

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Day One


SessionFaculty
1:00 pmWelcome and OverviewMelody Danko-Holsomback, VP of Education NAACOS
1:10 pmStructure of an ACO: Leadership and Staffing Needs
This session will provide a look at options for creating a team to lead and operate an ACO.  We will look at options that include structures under a provider group only ACO vs a system lead ACO and how to evaluate meeting the basic organization chart needs.		Kathy Harris, ACO Executive Director, Commonwealth Health
Joyce Colton, Director, ACO Operations and Innovation, Population Health, Ascension
2:00 pmBreak: Sponsor MessageVirtual Lobby
2:10 pmTelehealth Use in ACOs: Guidelines, Codes, and When to Use
This session will provide an overview of the current Telehealth rules for ACO beneficiaries, an overview of the telehealth codes and payment and when it can be used in an ACO.		Leslie Southworth, Director of the Montana Health Plus, Montana Primary Care Association
Tara Callaghan, Director of Operations, Montana Primary Care Association
3:00 pmBreak: Sponsor MessageVirtual Lobby
3:10 pmEvaluating Regulatory Compliance in an ACO
This session will provide an overview and checklist on where to look and who to consult when questions occur during care redesign, including those that are allowable via statute waivers.		Kathy Harris, ACO Executive Director, Commonwealth Health
Joyce Colton, Director, ACO Operations and Innovation, Population Health, Ascension
4:00 pmBreak: Sponsor MessageVirtual Lobby
4:10 pmDocumentation Efforts to Improve Quality Reporting Scores Across EMRS: Navigating the Reporting Pathways.
This session will provide information on evaluating current quality reporting requirements for programs and developing a plan for clinical best practice documentation and data collection to best satisfy payer and program requirements		Meredreth Maynard, Director, Ambulatory Quality, Ardent Health
Karri Brown, Director, Quality Intelligence Enterprise Population Health, Advocate Health
5:00 pmVirtual ReceptionVirtual Breakout by ACO type
6:00 pmEnd for Day 1
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Day Two


SessionFaculty
1:00 pmIntro to Day 2Melody Danko-Holsomback, VP of Education NAACOS
1:10 pmBasics of Creating SNF 3-Day Waiver Plan and Program
This session will review the requirements and documentation needs when implementing a 3-Day SNF Wavier in your ACO		Leslie Nowack, CIN/APM Operations Consultant, Trinity Health
2:00 pmBreak: Sponsor MessageVirtual Lobby
2:10 pmTo Bill or Not to Bill Care Management Codes in your ACO to Maintain Patient Engagement
This session will provide an overview of ACO care management codes and discuss why ACOs may or may not choose to bill for these codes in their ACO. This will include an explanation of when an ACO has the ability to waive copays under their contract rules.		Katy Tapp, VP of Clinical Operations, Commonwealth ACO
Tori Bratcher, System VP, Population Health Operations, Trinity Health
3:00 pmBreak: Sponsor MessageVirtual Lobby
3:10 pmImplementing Effective Care Management Strategies for High-Risk Populations
This session will provide information on evaluating where care management may have the most impact, evaluating current workflow and staffing, and how to engage staff in developing and implementing the new staff and workflows.		Alison Glendenning, AVP, Outpatient Care Management, Ochsner Health Network
4:00 pmBreak: Sponsor MessageVirtual Lobby
4:10 pmEngaging Clinicians While Creating or Implementing Clinical Protocols
This session will discuss provider engagement strategies as your ACO evaluates project need, development of protocols and workflows, and implementing the best clinical practices in disease management or streamlining care for high cost or high-volume medical conditions.		Dr. Shital Tanna, Medical Director, Enterprise Population Health Quality/CMD/Outreach Advocate Health
Rebecca Goodman, Director, Value Optimization, Ardent Health
5:00 pmClosing RemarksMelody Danko-Holsomback, VP of Education NAACOS
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