Boot Camp 101: Clinical Operations
This event was held in June 2025, and was focused on beginner-to-intermediate level content. The recording is now available for purchase either individually or as a bundle with our Data & Analytics track. Find the full agenda and session descriptions below.
Purchase Rates:
- Members and Partners – $395 per person for one boot camp; $695 for both
- ACO Non-Member – $495 per person; $895 for both
Partners are encouraged to contact MaryJane Thomas for future sponsorship opportunities.
Registration Terms and Conditions:
Registration and Cancellation Policy: Once a registration has been submitted and paid in full, the Boot Camp content links will be activated, and you will receive a link to the material within two business days. Once activated, you will receive an email with links and instructions to access the boot camp content.
Agenda
|
Session |
Faculty |
|---|---|
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Structure of an ACO: Leadership and Staffing Needs This session will provide a look at options for creating a team to lead and operate an ACO. We will look at options that include structures under a provider group only ACO vs a system lead ACO and how to evaluate meeting the basic organization chart needs. |
Kathy Harris, ACO Executive Director, Commonwealth Health Joyce Colton, Director, ACO Operations and Innovation, Population Health, Ascension |
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Telehealth Use in ACOs: Guidelines, Codes, and When to Use This session will provide an overview of the current Telehealth rules for ACO beneficiaries, an overview of the telehealth codes and payment and when it can be used in an ACO. |
Leslie Southworth, Director of Montana Health Plus, Montana Primary Care Association Tara Callaghan, Director of Operations, Montana Primary Care Association |
|
Evaluating Regulatory Compliance in an ACO This session will provide an overview and checklist on where to look and who to consult when questions occur during care redesign, including those that are allowable via statute waivers. |
Kathy Harris, ACO Executive Director, Commonwealth Health Joyce Colton, Director, ACO Operations and Innovation, Population Health, Ascension |
|
Documentation Efforts to Improve Quality Reporting Scores Across EMRS: Navigating the Reporting Pathways. This session will provide information on evaluating current quality reporting requirements for programs and developing a plan for clinical best practice documentation and data collection to best satisfy payer and program requirements |
Meredreth Maynard, Director, Ambulatory Quality, Ardent Health Karri Brown, Director, Quality Intelligence Enterprise Population Health, Advocate Health |
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Basics of Creating a SNF 3-Day Waiver Plan and Program This session will review the requirements and documentation needs when implementing a 3-Day SNF Wavier in your ACO |
Leslie Nowack, CIN/APM Operations Consultant, Trinity Health |
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To Bill or Not to Bill Care Management Codes in Your ACO to Maintain Patient Engagement This session will provide an overview of ACO care management codes and discuss why ACOs may or may not choose to bill for these codes in their ACO. This will include an explanation of when an ACO has the ability to waive copays under their contract rules. |
Katy Tapp, VP of Clinical Operations, Commonwealth ACO Tori Bratcher, System VP, Population Health Operations, Trinity Health |
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Implementing Effective Care Management Strategies for High-Risk Populations This session will provide information on evaluating where care management may have the most impact, evaluating current workflow and staffing, and how to engage staff in developing and implementing the new staff and workflows. |
Alison Glendenning, AVP, Outpatient Care Management, Ochsner Health Network |
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Engaging Clinicians While Creating or Implementing Clinical Protocols This session will discuss provider engagement strategies as your ACO evaluates project need, development of protocols and workflows, and implementing the best clinical practices in disease management or streamlining care for high cost or high-volume medical conditions. |
Dr. Shital Tanna, Medical Director, Enterprise Population Health Quality/CMD/Outreach Advocate Health Rebecca Goodman, Director, Value Optimization, Ardent Health |