2026 NAACOS Clinical Operations Boot Camp 201

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Clinical Operations Boot Camp 201
Date: January 28, 2026
1:00 pm – 5:00 pm EST

TimeContentSpeaker(s)
12:45 am – 1:00 pmEvent log in
1:00 pm –1:10 pmWelcome and IntroductionsEmily Brower, President & CEO, NAACOS
1:10 pm – 1:55 pmAdvocacy Update In this session, we’ll highlight key federal policy developments, discuss recent updates to CMS’s ACO programs, and overview NAACOS’ advocacy priorities for the year ahead.Alyssa Neumann, MPH Director of Federal Affairs, NAACOS
1:55 pm – 2:55 pmProcess over Outcomes: Operationalizing VBC Work in Your Payor Agreements Too often we want immediate results when we set up certain capabilities to perform in VBC/Risk agreements. The processes we put in place are often thrown out before they have ever had a chance to take root and grow. We will review how to develop the capabilities you need for quality and financial performance in your agreements, decide when to cut the cord on tactics which are not working, and when to double down on work which you know will pay off longitudinally.Robert Millette, Senior Vice President, Astrana Health Andrea Cauthen Vice President, National Products, Better Health Group    
2:55 pm – 3:05 pmBreak 
3:05 pm – 4:05 pmEngaging Specialists Through Value Alignment This session will review applying advanced strategies for integrating specialty providers into population health metrics and quality improvement initiatives. We will discuss engaging with high quality providers, creating feedback mechanisms and communication pathways to drive specialty engagement in Clinical Quality Measure (CQM) reporting.Ramsey Abdallah, DHA, MBA, FACHE, PMP, CMQ/OE, CPHQ, CPPS, Assistant Vice President, Quality Management & Performance Improvement, Northwell Health Physician Partners   Katherine Evans, DNP, FAANP, President, Novocardia Division, Cardiovascular Associates of America
4:05 pm – 4:55 pmPatient Engagement Redefined: Communicating Value and Quality of Care Operationalizing data driven approaches to educate patients on the principles of VBC and the impact of care quality on outcomes.Designing patient engagement workflows that translate “good care” into measurable patient experience and clinical results.Jay Chowdappa MD President & CEO, Next Healthcare Solutions      
4:55 pm – 5:00 pmClosing RemarksMelody Danko-Holsomback, MSN, Vice-President of Education, NAACOS

Clinical Operations Boot Camp 201
Date: January 29, 2026
1:00 pm – 5:00 pm EST

TimeContentSpeaker(s)
12:45 am – 1:00 pmEvent Log in
1:00 pm –1:05 pmWelcome Todays Agenda Melody Danko-Holsomback, MSN, Vice-President of Education, NAACOS
1:05 pm–2:05 pmDriving Success in Health System Integration and Independent Practice Collaboration Assess how to balance health system and independent practices under VBC arrangements.Implement shared performance frameworks that align care delivery, data sharing, and reimbursement goals across entities.  Timothy L. Switaj, MD, MBA, MHA, VP & Chief Population Health Officer, WellSpan Health Audrey E. Jones, MPS Director Provider Networks and Partnerships, WellSpan Health   Lance Donkerbrook CEO, Commonwealth Primary Care
2:05 pm – 2:15 pmBreak 
2:15 pm – 3:00 pmElevating Post-Acute Care: Strategic Partnerships and Seamless Transitions for Better Outcome Strategies to identify post-acute partners who drive optimal patient outcomes and cost efficiency in value-based arrangements.Designing coordinated care pathways that reduce readmissions and strengthen transitions from acute to post-acute settings.Beth Souder, VP of Clinical Operations, Delaware Valley ACO
3:00 pm – 3:10 pmBreak
3:10 pm – 3:55 pmDocumentation Mastery for CQM Reporting At the midpoint of 2025 reporting cycle, accuracy, efficiency, and sustainability in documentation are more critical than ever. This session highlights key takeaways from current reporting efforts and how to translate those lessons into stronger workflows and system performance for 2026.Amanda Larschan, MHA, PMP, Chief Performance Officer, Palm Beach Accountable Care Organization Jessica Bailey VP of Performance Improvement, Palm Beach Accountable Care Organization
3:55 pm – 4:55 pmFrom Evidence to Impact: Aligning Clinical Excellence with Value-Based Performance As healthcare systems transition toward value-based models, leaders face the challenge of balancing clinical excellence with financial sustainability. This session explores how evidence-based care guidelines intersect with value-based metrics to inform clinical decision-making. Attendees will gain actionable insights into designing and implementing performance measures that elevate provider accountability, improve patient outcomes, and align with organizational goals for quality and cost efficiency. Through real-world examples and strategic frameworks, we will examine how multidisciplinary collaboration can transform data into decisions that drive both clinical integrity and financial success.Kristen A.V. Wilson, PharmD, MBA, BCPS Pharmacy Manager, Ambulatory Clinical Support, Sentara Accountable Care Organization   Brandon Webb, Chief Medical Officer, One Health Nebraska

Clinical Operations Boot Camp 201
Date: January 30, 2026
1:00 pm – 3:30 pm EST

TimeContentSpeaker(s)
12:45 am – 1:00 pmLog in open
1:00 pm –1:05 pmWelcome Todays Agenda Melody Danko-Holsomback, MSN, Vice-President of Education, NAACOS
1:05 pm–1:35 pmManaging Leadership Churn in VBC Organizations Assess the impact of leadership change on ACO and VBC program sustainability.Approaches to build resilient leadership structures and succession planning models that preserve operational continuity.Andrea Cauthen, Vice President, National Products  Better Health Group  
1:35 pm – 1:45 pmBreak 
1:45 pm – 2:30 pmPartnering with Community Organizations for Population Health Impact Building relationships with community-based organizations with VBC performance goals to address whole person health needs. Designing partnership interventions and metrics that quantify community-based impact on cost and outcomes.Kelly Cronin, Deputy Administrator, Innovation and Partnership, Administration for Community Living, U.S. Department of Health and Human Services Christine Vanlandingham, CEO, Region IV Area Agency on Aging
2:30 pm – 3:15 pmHierarchical Condition Category (HCC) Optimization in VBC How to evaluate advanced HCC coding and documentation practices that enhance risk adjustment accuracy.Developing continuous improvement processes to close coding gaps and improve provider accountability for risk capture.Deborah Weinstein, CPA, PCMH CCE, Senior Director, Population Health Management, Englewood Health
3:15 pm – 3:30 pmClosing Remarks Melody Danko-Holsomback, MSN, Vice-President of Education, NAACOS